I am recruiting for a local authority who is looking for a customer service advisor to assist with Winter Fuel Allowance initiative between October 2024 and March 2025 to encourage and support local people to make a claim.
Proactively engaging with members of the public.
Respond to customer enquiries (some of which may be upsetting) received through multiple access channels including, telephony, face to face, e-mail, web chat and social media, in accordance with the Council's Digital First principles, standards of professional conduct and taking into account any safeguarding issues.
If you'd like to help us get there, we'd love to hear from you.
We're looking for a Nature Friendly Farming Advisor to help the National Trust achieve its ambitions for High Nature Status farming and sustainable land management that delivers nature recovery, climate adaptation and carbon sequestration.
Our vision is for landscapes with more nature, accessible to more people and addressing the climate crisis.