Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Industry leaders in their SaaS space, with an impressive portfolio of clients that has consistently grown and is showing no signs of slowing down with large growth predicted for this year.
Culture is key to this organisations success and it is at the forefront of their daily operations, providing each employee with a voice and every tool required to succeed.
Our client, a well-established prestige dealership with a great reputation, is looking to recruit an experienced Service Advisor to join their incredible team!
The job
As a Service Advisor, you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.
Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
Reporting into the Head of Customer Operations, this role will give you a great opportunity to work with key Retail customers and take ownership of your areas.
An established Fabrics company are looking for someone who can demonstrate their company values, work on their own initiative, take ownership of their workload and hit the ground running.
You'll need to be able to work well under pressure and manage your own priorities.