Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region.
General
In 2011, we merged with Affinion Group (based in the US), a global leader in customer engagement and loyalty solutions with over 40 years' experience.
Since then, Affinion has rebranded to Tenerity and has over 2,000 partners worldwide, including many of the largest and most respected companies in the financial services, retail, travel, and ecommerce sectors.
Posted by Proactive Appointments • £30K/yr to £35K/yr
Our client is looking for an IT Application Support Analyst, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications.
This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues.
You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service.
As a Senior Application Support Engineer you will join a small, collaborative team responsible for client support; you'll gain an indepth understanding of the company's suite of products and own the resolution of 2nd and 3rd line support issues.
General
Senior Application Support Engineer (Linux SQL) London / WFH to £75k
Market leading FinTech that provides a highly functional suite of software products to support post-trade processing for clients including most of the financial institutions across the globe is seeking a skilled Application Support Engineer.
Pertemps are supporting a forward-thinking organisation based in Coleshill ( Midlands) who due to internal promotion are now looking for a Senior IT Service desk Analyst on a full-time permanent basis.
They are looking for a talented Senior IT Service Desk Analyst to join their existing dynamic team and play a key role in maintaining their IT infrastructure and ensuring our users have the best possible experience.
Role Overview
The Senior Service Desk Analyst is responsible for the day-to-day operations of the Service Desk.
Our client is seeking to appoint an enthusiastic IT Support Engineer to join their busy and fast paced IT Department working within this successful college group based predominately at their Redhill site with some travel to South Croydon.
You will be Involved in the day-to-day support of the College's IT infrastructure at a 1st/ 2nd line level.
This will include but not limited to server and desktop operating systems, physical & virtual infrastructure, Storage, IT hardware, networks, data back-ups and disaster recovery.
Posted by Amber Employment Services • £30K/yr to £31K/yr
Are you a highly organised, detail-oriented, proactive, senior administrator?
About the Role
This is a pivotal role where you will be involved in authorising applications for medicinal products, liaising with internal experts and global regulators while ensuring compliance is adhered to.