As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.
As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.
As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.
Our leading client have an exciting opportunity for an IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre.
Key responsibilities include
Working to meet IT Service Desk Service Level Agreements and individual KPI's.
Handling Incidents and Service Requests raised to the IT Service Desk via telephone, email and Self-Service.
Our client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire.
The Service Desk Analyst is the 'face' of the IT team, and the first point of contact that users will interact with.
This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT.
My client is looking for a service centre analyst /IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre.
This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones.
Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland
Group Company: Marlow Proactive
Who Are We
Xeinadin Group was founded in 2019 when over 100 successful, independent business advisory and accountancy practices across the UK and Ireland joined forces to reimagine the future of accountancy.