As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard.
Our client is a well-established Global organisation urgently seeking an onsite Junior Technical Support Analyst to join their team on a permanent basis.
The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion.
We are looking for an experienced Senior 2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 4 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
The successful candidate will join the team of IT Analysts and provide day to day technical support to their clients who use a wide, varied and interesting range of technologies.
Candidates must be able to provide IT support for Windows PCs, Applications and Printers as well as perform Server administration.