This role is for a highly skilled Operational Support professional to join a thriving team within the technology and telecoms industry.
The successful candidate will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured
Our client is a globally recognised leader in the technology industry.
This client is a top 5 tech giant and owner of some of the world's most popular social media platforms and instant messaging apps, connecting billions of people across the globe.
We are looking for an innovative, experienced, and talented senior software engineer who will work closely with business unit and development team to develop new system capabilities as defined within the technical/ functional specifications
Key Responsibilities
Handle coding, debugging, and documentation, as well working closely with SRE team.
Responsible for leading projects, designing system solutions, developing custom applications, and modifying existing applications to meet distinct and changing business requirements.
As IT and Technical Support Engineer, you will provide desk-side support to end-users, addressing questions, problems and tasks related to systems software and hardware.
Our rapidly growing engineering client is seeking a dynamic, hands-on and technically astute IT/Technical Support Engineer to provide 1st.
2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
The Product Support Investigator is responsible for logging, assessing the reportability of end-user complaints, and conducting investigations in accordance with site procedures and regulations.