Under the guidance of the Premises Team Leader and/or Premises and Facilities Manager to provide a safe environment for staff, service users and visitors; ensuring full compliance with health and safety legislation.
To be responsible holding and securing premises keys for purpose of the opening and closing of centres; ensuring that effective locking up and opening procedures are followed and provide access to internal areas as appropriate i.e.
To ensure Adult Learning Lewisham and designated community premises are secure, clean, warm.
The Service Support Officer must have the ability to deal with children, young people and families, who are facing difficulties and can sometimes present challenging behaviour, in a sensitive and professional manner adhering to health and safety and strict confidentiality procedures.
Their main responsibility is to provide reception desk services, ensuring excellent and quality customer care for all visitors and callers dealing appropriately with their query.
The Service Support Officer is responsible for providing effective and efficient administrative support across the division, providing advice and system support across the children's services department.