An amazing opportunity has arisen at a well-known and successful maintenance contractor, for an experienced Scheduler to join their team on a permanent basis within the North East of Leicestershire.
Your role will be to support the wider team of engineers in carrying out planned and reactive works.
Are you a Scheduler looking for a new challenge
Perhaps you are working on a temporary basis and looking for a stability in a permanent contract?
Due to company growth and expansion, our client is looking for a Resource Scheduling Analyst who will be responsible for creating, maintaining, and optimising staff schedules using workforce management tools (Specifically - Verint, and or NICE/Genesys or relevant WFM tool).
This role will also ensure that schedules align with forecasts and real-time operational needs.
You'll be
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.