Due to company growth and expansion, our client is looking for a Resource Scheduling Analyst who will be responsible for creating, maintaining, and optimising staff schedules using workforce management tools (Specifically - Verint, and or NICE/Genesys or relevant WFM tool).
This role will also ensure that schedules align with forecasts and real-time operational needs.
You'll be
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
Due to company growth and expansion, our client is looking for a Resource Scheduling Analyst who will be responsible for creating, maintaining, and optimising staff schedules using workforce management tools (Specifically - Verint, and or NICE/Genesys or relevant WFM tool).
This role will also ensure that schedules align with forecasts and real-time operational needs.
You'll be
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
Scheduling Coordinator - You will be responsible for scheduling professional services talent for client assessment delivery work, based on assignments provided by their manager and requests from internal or external clients.
Duties of the Scheduling Coordinator
Act as an expert in scheduling requirements for assessments and 360 feedback.
Please note this is 1 year Fix Term ContractThis position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences.
The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective.
We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.
We are looking for someone who has scheduled or coordinated for any type of engineers and is used to building a relationship with clients and engineers.
I am recruiting for this new exciting opportunity with an independent security specialist who work with large commercial clients as well as residential properties.
The offices are buzzy with a great energy and everyone is part of a real team in this medium sized organisation.
As a scheduler you will be responsible for the creation of schedules, including shifts and activities, and making sure available supply meets forecasted demand.
Due to the expansion of our Workforce Planning (WFP) department, we are looking for highly motivated individuals with scheduling experience to join our team.
You will be key to helping the WFP department meet the demands of an ever changing contact centre.
Amazon Logistics is seeking a BIE Fleet Optimization FTC (6 month contract) to work in the EU Fleet Procurement and Capacity (FPAC) organization.
The Fleet Optimization BIE will focus on introducing new metrics and answering the key question on what is the right way to measure our fleet utilization and manage our cost base.
A successful BIE in this team will build tools and systems, and deliver critical insight to drive transformation alongside a team of Program Managers.