A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis.
This is a brilliant opportunity for an entry level candidate to join a progressive business.
The Customer Account Rep is the first point of contact for many customers.
The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations, and joining with the planning team to accurately forecast demand.
The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions.
Posted by Hays Specialist Recruitment Limited • £25K/yr to £30K/yr
Your new role
You will be responsible for managing the database to include updating contact information, making contact with potential customers, collecting market research and advising of the products available.
You will also arrange transportation, do accounting duties, take calls and general administrative duties.
Posted by Hays Specialist Recruitment Limited • £28K/yr to £30K/yr
You will be responsible for taking customer phone calls, updating and maintaining the CRM database, management of quote to invoice process, processing orders, shipment preparation, dealing with mail and faxes and supporting management and branch staff as required ensuring smooth running of the office.
Your new role
The hours for the position are Monday to Thursday 08:00 to 16:30 and Friday 08:30 to 16:00.