The Customer Account Rep is the first point of contact for many customers.
The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations, and joining with the planning team to accurately forecast demand.
The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions.
Posted by Hays Specialist Recruitment Limited • £14/hr to £15/hr
Your new company
Due to the partnership between Hays and Coventry City Council, we are looking to recruit 3 Customer Service Advisors to join the Customer Service team.
Coventry City Council are dedicated to making a positive difference to the services they deliver to the diverse citizens of Coventry.