As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Shift Pattern: Your working rota will be fixed with a mixture of the following shift patterns: Monday to Saturday - 6am to 2pm, 10am to 6pm and 2pm to 10pm.
This is a prime developmental role, ideal for those who have a desire to work in a creative environment.
As the Programme Lead you will play a pivotal role in shaping and implementing a high-quality, efficient, and responsive Business Support service.
Your responsibilities will include developing and delivering service redesigns, driving process improvements, and enhancing the professionalism and skills of our team members.
Additionally, you'll stay abreast of innovative practices, both nationally and internally, to continuously improve the service offerings.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
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