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An opportunity to join an expanding and progressive company as a Customer Service and Sales Advisor (6-9 months) in a fast-paced and varied environment. £21,500 pro rata Monday to Friday, day shift Benefits include free parking, pension scheme, private medical cover, retail offers and discounts, performance reviews, discretionary bonus. You will be within a modern, open-plan office with a collaborative and supportive working environment. Customer Service and Sales Advisors communicate regularly with clients primarily by telephone but also via digital media, handling queries, taking and processing orders whilst up-selling, cross selling and assisting with compliance. Building strong working relationships with clients via a culture of outstanding customer service is at the heart of the role. Key Responsibilities To call and maintain a diary of customers to call each week and process their orders. To sell key brands to ensure each of the customers has the best product range available To drive engagement with the online ordering platform and support customers in using it efficiently. Efficiently handle incoming calls and digital communications from customers and internal colleagues including members of the field team, the distribution company and other suppliers. Provide a friendly, professional and supportive front line contact service. Manage important tasks which form part of the supply service, some of which require time critical action e.g. order/line failures, picking failures, EDI rejections, nil order escalation, free of charge stock management, processing transfer orders, reporting faulty stock (Tag Returns) etc. Skills and Experience Always demonstrates professionalism. Ability to multitask skills. Positive in all situations, even under the most testing circumstances. Excellent time keeping. An effective communicator who has the respect of their colleagues. Proactive - looking at opportunities to support in advance. Polite and confident telephone manner. Treating others as you would wish to be treated. Willing to go the extra mile for customers, colleagues and their team. Resourceful - having a 'can do' attitude to think around problems to find a solution. Tenacious - to see things through to completion. Must have experience using Excel.
I am looking for experiences Sales Executives to work with my client in Chester. This role is an excellent opportunity for someone with Sales experience or someone who has worked to targets. We have a number of roles availble due to growth within the company therefore happy with candidates who are looking for a variety in hours. Part time or Flexible hours. This is a great opportunity for those who have commitments outside of the work place. Main Duties The role is a mix of warm repeat business and generating new business. Gaining new leads via the internet Establishing the correct contact for corporate social responsibility within the business you are targeting. Upselling and Cross selling Completing paperwork for the order and ensuring all correct information is obtained. Working to targets The Person Confident communicator via email, telephone or letter Target driven individual. Has the ability to build rapport Has an ethical approach Excellent Listening skills Has the ability to pay attention to detail. This role pays a competative salary plus excellent bonus
I am looking for experiences Sales Executives to work with my client in Chester. This role is an excellent opportunity for someone with Sales experience or someone who has worked to targets. We have a number of roles availble due to growth within the company therefore happy with candidates who are looking for a variety in hours. Full Time, Part time or Flexible hours. This is a great opportunity for those who have commitments outside of the work place. Main Duties The role is a mix of warm repeat business and generating new business. Gaining new leads via the internet Establishing the correct contact for corporate social responsibility within the business you are targeting. Upselling and Cross selling Completing paperwork for the order and ensuring all correct information is obtained. Working to targets The Person Confident communicator via email, telephone or letter Target driven individual. Has the ability to build rapport Has an ethical approach Excellent Listening skills Has the ability to pay attention to detail. This role pays a competative salary plus excellent bonus