We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Ideally you would have experience in sales support, producing quotes, pricing, estimating or general administration and be looking to develop your skills.
Are you currently available for contract or temporary work and looking for a varied and challenging Administration role with opportunities for progression?
Perhaps you pride yourself or your attention to detail, planning skills and ability to organise yourself and others?
Role Overview: My client is seeking a meticulous and analytical Bonus & Commissions Analyst to join their dynamic team on a rolling contract basis.
This role is pivotal in ensuring the accuracy and integrity of their bonus and commission calculations, providing critical support to the sales and finance departments.
If you thrive in a fast-paced environment and have a keen eye for detail, I want to hear from you.
Reporting to the Export Manager this role will be to provide a professional service to internal customers and to be responsible for all aspects of Administrative tasks for export order management.
Working mode: 1 day a week from home and 4 days in Office
Oversee and manage return operations for UK and Ireland, including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN sectors.
General
You will be responsible for ensuring efficient and effective return processes, meeting business needs, and driving continuous improvement in return operations.
As the Returns Manager, you will play a pivotal role in managing return operations for various sectors including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN within the UK and Ireland.
Reports to: Associate Manager - Customer Fulfilment Northern and Central EU
Working mode: 1 day a week from home and half day Friday (finish at 1pm)
Order Management
To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets.