Job Title: - Customer Fulfilment Analyst
Job type: On going contract
Salary: £28,000 P/A-30,000 P/A
Location: Frimley Green Rd, Camberley GU16 7AJ, United Kingdom
Working mode: 1 day a week from home and half day Friday (finish at 1pm)
Function: EMEA Shared Service Centre (SSC) - Customer Supply Chain - Export
About the role
Reporting to the Export Manager this role will be to provide a professional service to internal customers and to be responsible for all aspects of Administrative tasks for export order management. You will ensure that the company service level targets are met and managing compliance (Export Documentation)
About the Team/Department
The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers). The Export team specifically deal with order management for countries that are supplied through our distributor model
Responsibilities:
- Accountable for all aspects of admin tasks for Export Markets, looking after loading plans, Sales orders in the system, Export shipments and documentation, liaise with stakeholders (transportation, sources etc) to ensure timely process of orders/shipments
- To work with other members of the CF Export Team and lead to provide outstanding service to all distributors within a specific region
- Accountable for maximizing Value fill level in line with departmental targets
- To professionally manage stock allocations, liaison with Supply FG, Logistics, LSPs, Sources, and communication to other internal and external stakeholders
- Ensure the accurate and timely processing of orders through local Sales interfaces and processing of orders following Loading Plans, rework of orders based on container splits and all documentation related
Experience you'll bring:
- Fluency in English both spoken and written, and ideally fluency in French would be an advantage
- Previous experience in an Import & Export Customer Services environment. Ideally this would include order management and import/export documentation as well as Supply
- Strong Microsoft Excel skills
- Data/order entry experience
Behaviors you'll need:
- Ability to work on own initiative and multi-task
- Ability to work under pressure and have a high attention to detail
- Ability to meet challenging deadlines and to solve last minute problems
- Process efficiency optimization mindset
What's in it for you?
- Competitive pay & benefits incl Profit Share
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays due to supporting European countries
- Pension, Life cover & Health Insurance
- Shuttle bus service from local train stations, EV Charging points + Cycle to work scheme
- Free onsite Gym with free classes
Randstad Business Support is acting as an Employment Business in relation to this vacancy.