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Beauty Salon Manager £50,000 plus commission A pioneer in phyto-cosmetology, my client draws from the power of plants to offer effective products that meet the needs of all skin and hair types. They sell skincare, makeup and fragrance and have launched their own haircare brand. Beauty Salon Manager PERSON SPECIFICATION In order to be successful in this role, you will be: ? A Manager with proven sales background in Premium Beauty ? Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. ? Driven and results orientated; seeking out ways to continually grow the business through events and counter activity. ? Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate skincare and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs. ? Immaculately groomed and presented; you will embody the elegance that customers have come to identify with the organisation. Beauty Salon Manager Coordinate the team and ensure the proper operation of the cabins in accordance with the brand image and the values. The successful candidate will lead the daily activities in order to offer a high quality of service and create excellent relationships with the customers, contribute to the professionalism of the team and to high-end treatments. The Salon Manager shall dedicate a valuable know-how to the customers in order to obtain their complete satisfaction and retain them in the aim to develop the turnover generated by sales and treatments. As Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Therapists to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand, you will demonstrate an attitude that benefits the organisation at all times. You will develop and build your client base through recruiting new domestic and international clientele. As well as bringing incremental business, you will ensure to increase retention through clientelling thus building brand loyalty. ? Manage the team on a daily basis ? Build a team spirit and maintain excellence of service ? Communicate goals and sales incentives ? Prepare and follow-up with the work schedules of the team according to the business needs ? Offer a high quality of service to the customers ? Conduct all assigned operational and administrative tasks including rotas and sickness reporting ? Develop the clientele, recruitment, retention, events ? Create, plan and execute events at the boutique to bring awareness and recognition ? Managing budgets and ordering within time limits ? Proactively sell products and provide a luxury standard of service to customers ? Preparing and organising activity on counter monthly with your Line Manager's approval ? Demonstrate Hair products on clients by means of hair product application, use of company tools and hair styling whilst being able to confidently explain the benefits of each product
Closing Date: 30 JuneLocation: NottinghamContract: PermanentShift Pattern: Full time, Monday-FridayAbout the role:The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. As a Client Manager, you're the primary representative and face of The B-Hive. Reporting into the Senior Client Manager, you'll be hands on, managing relationships and delivering briefs across internal and external stakeholders and dealing with our creative and production team to deliver first-class projects.In this role, you'll be the one of the key client contacts within one of our latest and high-profile accounts, managing key retail initiatives across paid media and liaising with multiple agency partners to deliver cross-functionally. Key Responsibilities:Working as part of the client management team, you will be responsible for coordinating and delivering high-profile projects across paid and owned channels. Running projects and owning your client relationships, being confident and comfortable to challenge and develop the brief with clients.Manage multiple campaign deadlines, ensuring issues, risks or challenges are communicated and upholding the agency standards of ensuring great work is delivered.Taking the lead in client meetings, presentations, and signoffs both virtual and in-person.Being the delivery expert for your account ensuring your pushing for opportunities and continuously proposing solutions with a positive, can-do attitude.Coordinate and partner with Project Managers to support plan, track and deliver end-to-end projects for a variety of campaign and channel requirements.Proactive, continuous improvement of processesSupport the finance process, staying on top of tracking scope, estimating, and tracking budgets and ensuring monthly updates are on track.Support wider Client Management team across accounts and workstreams, where needed. What you'll need to have: 5 years Account Management experience within agency or related creative environmentExperience working and collaborating with media agencies and delivering creative against large media plansFluent in project management principles specifically delivering omni-channel creative assetsStrong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levelsGood with numbers, calculating and developing estimates for clients.Confident and highly organised, with good listening and note taking skills.Smart, friendly, pro-active, and objective focused, always keeping the customer in mind.Passionate about producing great creative. It would be great if you also have: Degree level educationProven use of project management methodologies to deliver projects on time, to budget and expected quality. About No7 Beauty Company:No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.Our benefits: Retirement Savings PlanEnhanced maternity/paternity/adoption leave payDiscretionary annual bonusGenerous discount on our own brands and partner businessesFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more. We have a great range of benefits in addition to the above that offer flexibility to suit you - go to working-here to find out more. (Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate) What's next: If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email. We're always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.#LI-Onsite
Closing Date: 30 JuneLocation: LondonContract: PermanentShift Pattern: Full time, Monday-FridayAbout the role:The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. As a Client Manager, you're the primary representative and face of The B-Hive. Reporting into the Senior Client Manager, you'll be hands on, managing relationships and delivering briefs across internal and external stakeholders and dealing with our creative and production team to deliver first-class projects.In this role, you'll be the one of the key client contacts within one of our latest and high-profile accounts, managing key retail initiatives across paid media and liaising with multiple agency partners to deliver cross-functionally. Key Responsibilities:Working as part of the client management team, you will be responsible for coordinating and delivering high-profile projects across paid and owned channels. Running projects and owning your client relationships, being confident and comfortable to challenge and develop the brief with clients.Manage multiple campaign deadlines, ensuring issues, risks or challenges are communicated and upholding the agency standards of ensuring great work is delivered.Taking the lead in client meetings, presentations, and signoffs both virtual and in-person.Being the delivery expert for your account ensuring your pushing for opportunities and continuously proposing solutions with a positive, can-do attitude.Coordinate and partner with Project Managers to support plan, track and deliver end-to-end projects for a variety of campaign and channel requirements.Proactive, continuous improvement of processesSupport the finance process, staying on top of tracking scope, estimating, and tracking budgets and ensuring monthly updates are on track.Support wider Client Management team across accounts and workstreams, where needed. What you'll need to have: 5 years Account Management experience within agency or related creative environmentExperience working and collaborating with media agencies and delivering creative against large media plansFluent in project management principles specifically delivering omni-channel creative assetsStrong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levelsGood with numbers, calculating and developing estimates for clients.Confident and highly organised, with good listening and note taking skills.Smart, friendly, pro-active, and objective focused, always keeping the customer in mind.Passionate about producing great creative. It would be great if you also have: Degree level educationProven use of project management methodologies to deliver projects on time, to budget and expected quality. About No7 Beauty Company:No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.Our benefits: Retirement Savings PlanEnhanced maternity/paternity/adoption leave payDiscretionary annual bonusGenerous discount on our own brands and partner businessesFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more. We have a great range of benefits in addition to the above that offer flexibility to suit you - go to working-here to find out more. (Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate) What's next: If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email. We're always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.#LI-Onsite