With anexpanding course portfolio and growing student body, we now require anenthusiastic, hard-working and experienced Senior IT Support Engineer to jointhe College IT team.Youwill support the IT Manager in ensuring the highest professional servicestandards are provided in the College in relation to all aspects IT support toboth students and staff and across all of its further and higher educationprovision.
Your new company
Establishedin the early 70s, the College is an inspected boarding/day school, with a reputation forquality and academic excellence.
Like us, you excel at collaboration, exploration and innovation.
About Us
About Us:Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.We're evolving, to be a more digitally-focused data-driven insurance company of the future and your unique talent, skills and ideas can create our success.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
These roles will have a hybrid working style and be based in London.
Background: As a Mobile Phone IT Support Specialist within a financial services firm, you will be responsible for providing technical support and assistance to employees using mobile devices, such as smartphones and tablets, within the organization.
Your role will be crucial in ensuring the smooth operation of mobile technologies, enhancing productivity, and maintaining security standards in line with regulatory requirements.
As an IT Support Engineeryou will be responsible for providing L1 & L2 solutions for their clients, acting as the first point of contact for resolutions.
Daily Responsibilities
Oversee the provision of support to multiple clients across various sectors.
Act as a first point of contact for client incidents.