Posted by Pinpoint Resourcing Ltd • £35K/yr to £40K/yr
Systems Support Analyst
Pinpoint Resourcing are working with a membership organisation in Central London, who are looking for a Systems Support Analyst to join a team and help with the customer membership systems.
Duties
Primary support for escalated Support Requests (8000users) via the Support System, ensuring prompt assessment and triage of issues and assigning requests to relevant Teams as required.
Provide technical support for queries raised via the Mailbox.
We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 1 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
A successful multinational technology business is looking for an IT Support Analyst to join its team based in Crawley, West Sussex.
The successful candidate will join a team dedicated to providing hands-on technical support for cutting edge software products used by household name global brands.
The business encourages flexibility so you can work from home up to 3 days per week.
Join a large, growing organization as an experienced Application Support Specialist with expertise in Microsoft Dynamics (AX 2012 and Dynamics 365 F&O) to manage and support critical enterprise applications.
The individual in this role will be responsible for ensuring efficient application performance, prompt issue resolution, and close collaboration across teams to enhance systems in line with business objectives.
Posted by Glenelly Recruitment Solutions • £23K/yr to £28K/yr
Market leading software company based in Hertford specialising in providing innovative, online booking solutions to universities internationally are looking for a Software Support Analyst to join the team.
Position: Full-time, Permanent
We are committed to delivering exceptional service and technology that enhances the efficiency of educational institutions.
A successful multinational technology business is looking for an Application Support Analyst to join its team based in Crawley, West Sussex.
The successful candidate will join a team dedicated to providing hands-on technical support for cutting edge software products used by household name global brands.
The business encourages flexibility so you can work from home up to 3 days per week.