Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
Posted by RecruitedUK Limited • £50K/yr to £60K/yr
We have an amazing opportunity for an Operational Support Analyst to work for a transportation company with great benefits.
Your role will be to unlock our client's potential by harnessing their various systems, software, and datasets, as well as providing critical links between Operational, Engineering, and Commercial data and KPIs to drive collaboration and cross-functional decision making which puts the customer first.
You will also spearhead the creation, evolution, and oversight of advanced Power BI dashboards, while also making substantial contributions to system and process improvements.
Posted by Strand Recruitment Ltd • £32K/yr to £35K/yr
General
Our client, an industry-leading Managed Service Provider (MSP) based in South Leeds, is looking for a talented 2nd Line Service Desk Analyst to join their dynamic team!
Are you ready to take your IT career to the next level?
About the Role
As a 2nd Line Service Desk Analyst, you will play a crucial role in providing exceptional IT support to a diverse client base.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
Pyramid8 are recruiting for a global fast paced organisation for a Desktop Support Engineer.
You will possess a good knowledge of common computer applications, current PC operating systems and a range of IT hardware and software to provide basic advice and support.
We are after a self-motivated, organised and outgoing individual who can be the first line contact for IT Support for the group IT Systems.