Exciting opportunity for an IT support Analyst / Service Administrator to work onsite in Yeadon / Leeds Bradford for our leading client.
The post holder will monitor and maintain the computer systems of the organisation, install and configure software/hardware, diagnose and resolve software/hardware faults and manage company accounts with specific suppliers.
This position plays a pivotal role in maintaining a resilient IT infrastructure, delivering quality technical support, and ensuring the seamless alignment of IT services with organizational goals.
SOC Analysts have responsibility for leading incident response efforts, monitoring security events, analysing logs and data for threats, providing proactive threat intelligence, managing security tools, preparing comprehensive incident reports, conducting security assessments, coordinating incident handling, promoting security awareness, and driving continuous improvement within the SOC.
About The Role; Position Summary
The role is crucial in protecting the organisation and enhancing security operations to mitigate risks effectively.
Are you a 3rd Line Support Engineer looking for a new role with a growing dynamic company?
If so we are looking for a 3rd Line IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking.
This is a varied role with a MSP that will enable you to have exposure and gain experience with a wide range of technologies and be hands-on with client projects.
Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount.
WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's.
WhiteSpider believes its success is down to its team, and as such skillsets are paramount.
My client is looking for a 2nd Line Application Support Engineer to join their busy support desk.
This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your career internally!
You will be hands on with tickets, calls, escalations and plenty of project work.