Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.
Working within an organisation making a positive impact on the environment, you will join their on prem infrastructure team, providing 1st and 2nd line support to users both on site and remote.
Product Support Analyst - Up to £350 per day PAYE - UK Remote - 6 month contract
My client, the leading global social media / technology organisation, are looking to recruit a Product Support Analyst to join them on a 6 months contract.
Role and Responsibilities
Build technical knowledge and expertise in the organisations market leading social media platforms various advertising products.
This exciting position will play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices.
A position has arisen for an IT Service Desk Analyst working with an Asset Management firm based in London.
Duties and Responsibilities
Be the first point of contact in resolving 1st and 2nd line support calls.
We are looking for a Client Technology Analyst who will be part of a global engineering team engaged in third line client-side support, problem diagnosis and change - providing advice and expertise to IT and the business, reporting to the Head of Client Technology in London.
The analyst will work within the IT Infrastructure organization using technology management tools to ensure the infrastructure environment provides a reliable and secure platform that is fit for business purpose.
Akkodis are partnering with a highly reputable client within the Financial Services sector on the continued expansion of their IT department.
As a Senior Analyst Developer you will be joiing the Data Archiving product team in a role that combines support as well as development/ release management.
My client has a requirement for a Senior Analyst role in London.
You will be building, managing and maintaining AWS platform and also manage / provide guidance to other team members.