We are Systematix and we are currently looking for a ServiceNow Business Analyst with experience in ITSM systems and processes to aid in our client's implementation strategies.
ABOUT THE PROJECT
Our client is looking for a Strategic Business Analyst to work with the Operations team and the Integration Program Manager to support and document the ITSM deployment project.
ABOUT THE RESPONSIBILITIES
Analyzing and documenting business and technical requirements and working with business teams and IT to deploy the ITSM solution.
Technical Support Engineer (1st/2nd End User Support)
The role and company
Global Professional Services company requires a Technical Support Engineer/ End-User Support person, to work within the company's London office, providing 1st/ 2nd Line applications and system support duties from deskside or via MS Teams, encompassing computer software and hardware, network operating systems, PC applications, Internet services, multi-media, and messaging software, Assumes ownership role on providing applications and systems support, MS Teams, application and knowledge of network systems.
You will be working in a team of 5 (UK and international based).