This client is a top 5 tech giant and owner of some of the world's most popular social media platforms and instant messaging apps, connecting billions of people across the globe.
Experience working within a Service Management orientated environment.
Experience in following formal Incident and Problem Management processes.
General
1st / 2nd Line Desktop Support required on an initial 6 month to provide a high quality IT support and rapid restoration to internal business users and external clients.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
These roles will have a hybrid working style and be based in London.
We are partnering with a tech/engineering organisation on the outskirts of St Ives who are looking to add a 1st Line Support Analyst to their growing IT Team on a 3-month temporary contract.
Our client, a renowned Education Establishment, requires a Service Desk Analyst to provide IT support to staff and students within the school as well as being the first point of contact for IT requests, queries or issues.
IT Service Desk Analyst, Prestigious Education Establishment, Temporary, Central London, £15.70 ph plus holiday pay.
Assignment is to start as soon as possible and will last for 12 weeks.
The Product Support Investigator is responsible for logging, assessing the reportability of end-user complaints, and conducting investigations in accordance with site procedures and regulations.
2nd / 3rd Line Desktop Support required on an initial 4 month contract to configure, support and administer the desktop PCs, laptops and printers together with their operating systems and applications.
This role will be full time onsite and is inside IR35.
Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer.
Are you currently looking to secure your next opportunity within I.T?
Or, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to develop your skills further.