My client requires an experience desktop support analyst who has experience working in public sector (healthcare preferred) to join their busy service desk team support 700 -800 users based 3 days per week in their manchester office
Essential knowledge and experience
Experience of using ITSM software (Halo highly desirable ) to for ITIL/Service support processes.
Our client is looking for an Application Support Analyst to join their programme team to support end-users at all levels.
This is a fantastic opportunity to join an outstanding, long-term client who are undertaking a company-wide programme to overhaul and simplify their services, particularly their key suite of applications to deliver a more functional and flexible system for users at all levels.
This role will require you to be on-site at their Central Birmingham office.
My client is looking for a fixed term service centre analyst /IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre.
As part of our IT department, you will play a crucial role in supporting internal business users and external clients, ensuring the smooth operation of IT services through rapid response and efficient incident management.
Company Overview: Join a dynamic and customer-focused IT team within a leading organization that values integrity, innovation, and a commitment to service excellence.
1st Line Support Windows Azure Microsoft Active Directory Borehamwood Onsite 6 Month FTC £28,000 Pro Rata
A number of workstreams have been identified to deliver improvements and a System Analyst is now required to support the programme.
Expertise with Liquidlogic Childrens System and ContrOCC is essential, preferably as a systems administrator with experience of forms design and experience in ContrOCC of setting up costed services.
Bedford Borough Council Childrens Services are undertaking a change programme for placements processes and recording.