We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
Responsibilities
Provide first and second line technical support to end-users via phone, email, and in-person.
An opportunity to work across multiple different systems in variable and wide spread to help maintain the weapon availability of our in service products.
Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification
Security Clearance: British Citizen or a Dual UK national with British citizenship
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Everything about CSL is designed to keep our customers connected, secure and live.
Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996.
Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT Service Desk team members in other locations in EMEA.
The position will involve some travel therefore a drivers licence is required.
Joining a global organisation, you will be a member of an international team located at their St Albans office.
We are currently recruiting for one of our trusted clients who are looking for an Application Support Specialist.
Join our client, a leading player in the pet health services and insurance industry, as they aim to secure the coveted position of the UK's #1 Pet Insurer.
Our client is embarking on an exhilarating journey, backed by substantial funding that will propel them to the forefront of global product leadership.
The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery.
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