The Service Desk Analyst role ensures customers can operate Savills' systems in order to achieve their business aims by receiving, prioritizing, documenting, and resolving requests.
Key Responsibilities
Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner.
Document all user identification information, including name, department, contact information, and nature of problem or issue.
As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changes for our ResourceLink software customers.
Please note this position is a fixed-term contract covering a period of maternity leave, on a part-time basis (circa 22.5 hours per week).
You'll be based from our Peterborough office, working a a hybrid basis with a mixture of office and home working.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.
Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates.
With the breadth of products and services we offer, there is no request too big or too small.
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.
Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates.
With the breadth of products and services we offer, there is no request too big or too small.
This is a business that has manufactured rotating power-gen equipment for many years.
Provectus Recruitment are currently partnered with a leading manufacturing organisation in the UK, that design & manufacture large-scale rotating machinery, used for power generation.
They are currently going through a period of cultural change & modernisation, as well as driving technical innovation within the power-gen sector.