Posted by Solve Recruitment Limited • £23K/yr to £27K/yr
We have an opportunity for a bright and bubbly character to join our clients IT company as a 1st Line Support Technician.
You will be troubleshooting all 1st line relevant queries, such as password resets, creating tickets, MFA/2FA support, SSL VPN moving onto Office 365 and Azure/Entra support.
Your role will be to take calls from clients, building strong relationships with them at all times.
Accurate and timely provision of components to Production and supporting departments.
Communicating effectively with the Logistics Management/Supervisors and Site Security to ensure accurate and timely arrival of Inbound/Outbound consignments.
General
This role is pivotal in ensuring the efficient processing and supply of Inbound Materials to our Production facility as well as processing end product to our customers.