Posted by Bucks and Berks Recruitment • £30K/yr to £32K/yr
In this role you will focus on delivering the best customer experience in the industry while maximizing all upselling and service support opportunities via inbound and outbound phone and email activity.
The role offers full training and excellent development opportunities.
If you are fluent in German and interested in working for a globally recognised and industry leading name in the sports industry, this is a fantastic opportunity to join the well-established team.
A Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers.
With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers.
Responsibilities will include, but will not be limited to
Processing a wide variety of calls (order processing, identifying service problems and initiating appropriate action to resolve issues).
General
Utilising your English and German language skills, the successful candidate will be responsible for providing a high level of customer service at all times, whilst ensuring sales opportunities are maximised through both inbound and outbound calls and email activity (no cold calling).
A market leader in their industry is seeking a Customer & Sales Support Executive with German language skills to join their team on a full time, 12-month fixed term contract.