Posted by ASC Connections Ltd • £30K/yr to £35K/yr
A Service Technician is required for a hugely successful supplier of electronic equipment here in the UK.
With a full team of support from both office and the field, customer satisfaction is paramount.
Their machinery both recognized and highly regarded as the best in the industry, with showrooms as well as on site customer demonstrations and OEM level training.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
Posted by In Technology Group Limited • £26K/yr to £30K/yr
Daily Responsibilities
Be responsible for 1st/2nd line support.
General
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a 1st point of contact for resolutions from the service desk and escalating above as appropriate.
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in Leeds, based on site.