Join our dynamic team as an IT Field Technician, where you will be a vital part of our successful support team.
Are you a tech-savvy problem solver with a passion for providing exceptional on-site and remote IT support?
With a diverse client portfolio spanning industries such as engineering, construction, accountancy, and auto mechanical engineering, you will have the opportunity to deliver outstanding IT support directly at client locations and remotely.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £25,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.
At CEF we have a bold ambition for growth.
General
Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution.
This is a multi-skilled role with an electrical bias working day shift.
The role is responsible for both planned and reactive maintenance on a wide range of manufacturing equipment and services.
Duties
React to breakdown situations, carry out fault finding activities and undertake the timely repair of equipment including PLC's, electric drives, robotics, pneumatics and screwdrivers.
They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.