My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
We are looking to recruit a passionate and motivated Senior Support Worker to join our established team at Simonside Court based in South Tyneside.
No two days will be the same at this service as we support service users in a supported living environment to follow their passions and engage in a range of activities including cooking/baking, walking, attending community activities including drama, karate and discos and many more!
Here we provide quality person-centred care and support to thirteen individuals with learning disabilities, physical disabilities and additional mental health support needs to live exciting and independent lives.
They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.