1st/2nd Line Service Desk Technician - £24K - £28K
In this role, you will be essential in providing comprehensive technical support to internal staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards.
We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
A new role has opened up for a motivated and ambitious 1st / 2nd Line Support Technician to join a Manchester-based MSP, close to accessible transport links.
Our client is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK.
Equipment Engineering support for wafer fabrication.
Client Information
We are looking for an Equipment Technician to maintain and improve the fab processing equipment to achieve targets with respect to yield, output, cost and quality.
Requirements
H.N.C., level 4 or equivalent in Electrical/Electronic Engineering Ability to write maintenance specifications based on manufacturer's recommendations Ability to understand technical diagrams Experience working with semiconductor equipment - Etching, Diffusion, Photolithography, BEOL, Furnaces etc.