Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.
We are looking to hire a Technical Support Engineer Apprentice to provide services to our clients who we provide a full range of IT services to.
Employer description
With years of experience as a trusted Managed Services Provider, SimpleIT4u bring a wealth of knowledge and expertise to our clients, delivering reliable and effective IT solutions for businesses of all sizes.
We are dedicated to providing innovative and reliable IT solutions through IT consultancy, managed services, networking, and cloud computing.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Posted by Xact Placements Limited • £26K/yr to £30K/yr
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based in Kent?
You will be responsible for the maintenance of all IT Hardware and Services across the School, as well as well as supporting the school in improving the standard of their ICT provisions.
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Posted by Pearson Whiffin Recruitment Ltd • £28K/yr to £30K/yr
General
IT Support Engineer - Kent - Hybrid - £30,000 per annum Excellent benefits career development
Overview
An excellent opportunity has arisen with a large MSP based in Kent for a 1 st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service.
You will take ownership of incidents and requests assigned to you and manage them through to resolution.