We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers.
General
We are working with a brand new customer who are a boutique IT support services company.
They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives.
We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep.Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.Working in Amazon Operations is for people who like to be active and give their all.
We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.We are open, inclusive and welcome individuality and diversity.
Amazon Operations sits at the heart of the Amazon customer experience.
This is an exciting new role implemented to support all areas of the business created to identify any issues or complaints at inception, this will be designed to stop any escalation developing, highlighthing any areas of the business that need extra support and continuing in their desire for excellence.
My Client is seeking an enthusiastic, forward thinking, and motivated individual to ensure the effective delivery of the extensive activities that underpin the businesses operational responsibilities, with a particular focus on fault co-ordination, asset maintenance and building effective relationships with internal and external stakeholders.
My well known, international client is looking for three Multilingual Parts Engineers that can cover one or more of the following languages:-
Mandatory English (all)
This is a full time, fully office based position 40 hours per week , will include a rotation of hours, plus on call rotation may be required, salary £45-50K depending on experience.
The focus of this role is to be part of the team that supports the c150 users based in the UK.
Due to growth we have a superb opportunity availability to join a top tier software data tech company in an IT Support role for their advanced internal users.
This company has an amazing positive and collaborative culture where you will enjoy working with a high degree of autonomy.
As a key member of our IT support team, you will be responsible for:
Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution.
Senior IT Support Analyst required by my leading company based in Dorking.