To support and assist the Manager and to manage and supervise a team of Support Workers.
To ensure that the team work towards promoting and maximising the independence of Service Users and empowering and enabling individuals to make informed choices whist living their lives to the full within the community.
General
4Recruitment Services are seeking a Team Leader for a for Supported Living Service located within Trafford.
Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?
In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.
You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.
As a Customer Service Team Leader, you will be responsible for leading and motivating a team to deliver exceptional customer service within the retail industry.
You will also be tasked with managing customer inquiries and complaints to ensure customer satisfaction.
This organisation is a renowned player in the retail industry with a workforce of over a thousand employees.