Responsible for answering all calls and chats to the Service Desk within the SLA response times.
General
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
Posted by Bush and Company Rehabilitation • £14/hr to £15/hr
The client has learning disabilities and mild physical disabilities.
We are looking to build a small team of committed, reliable and motivated individuals with a bubbly, outgoing character to provide support for a young man who lives at home with his family.
The person you will be supporting lives in an annex extension to the family property, which has separate living areas to assist with achieving independent living.