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Posted by Advanced Resource Managers Limited • £55K/yr to £56K/yr
General
A leading public safety client of ours is currently in the market for a Lead Service Engineer to join the team on a permanent basis, in the role you will be leading the UK Public Safety Customer Service Engineering team, including resource management, capability and knowledge /know how building, setting priorities (incl.
Task management) and developing the individuals in the team to achieve their potential.
Your Main Responsibilities
Working closely with our Customer Service Managers to ensure the engineering team are focussing on the right priorities to achieve SLAs and customer satisfaction.