Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
You will assist with various administrative tasks to ensure efficient and optimised executive support, as a PA to the VP of Sales and support to the wider Sales and Marketing teams.
We are recruiting exclusively for an Executive Support Assistant to join our Horsforth based client, a global innovator and manufacturer within the Health/Retail sector with a dedication to excellence and a focus on sustainable development.
Working alongside the VP of Sales, you will have a truly involved and pivotal role in the business, contributing to success and growth internationally.