We are looking for a proactive and diligent Business Support Executive to join our team and provide support across the business.
You will work closely with all members of the team to provide administrative support in a variety of internal and client projects.
The ideal candidate will be able to work in a fast-paced environment and adapt to a variety of tasks, be able to prioritise workloads and communicate with others.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are looking for a dedicated Business Support Administrator to join the team at an office based at Norfolk Park in Sheffield (S2).
The role involves managing various administrative tasks, including inbox and diary management, ensuring the smooth operation of our office at the Centre in the Park in Sheffield.
Day-to-day of the role
Efficiently manage and prioritise the inbox to ensure timely responses to internal and external communications.