Our prestigious client is currently recruiting for a Customer Support Administrator to join their team.
The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end.
As the Customer Support Administrator, you will be responsible for
Providing customer service logging and tracking faults on Salesforce.
To support this and future expansion they now seek an experienced Head of Customer Support.
The role will be accountable for the leadership of the Customer Support function with a focus on the planning and implementation of a strategy to enhance and build on existing services; and team development.
Our client is an established SaaS business, the market leader in its sector, with exciting growth plans.