Manage supporter correspondence to an exceptional standard, ensuring service level agreements are met - manage the supporter cases and complaints, which includes correspondence with supporters ensure that SLAs are set and met and seek advice and help to ensure all supporter queries are answered.
The Secretary to Head of Service will be responsible for managing communication between schools/wider WCBC colleagues and the Education and Early Intervention Department.
General
Wrexham Council are seeking a highly skilled and efficient Secretary to join their team of two Secretaries in providing excellent secretarial support to three Heads of Service.
This is a great opportunity for someone who is looking for a challenging and rewarding role in a supportive and innovative team.
The Role: As a Senior Administrator, you will provide essential support to the Service Director, managing a diverse range of responsibilities with professionalism and discretion.
Reporting directly to the Service Director, you will be a pivotal part of the office's operations, ensuring efficient management of schedules, correspondence, and events.
This role requires meticulous attention to detail, exceptional organisational skills, and the ability to handle confidential information with utmost integrity.
The role of the Secretary is to provide effective support to our client's Litigation team.
You will be expected to provide a high level of accurate, confidential secretarial and administrative support to solicitors and other professional staff.