We're looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapterbuilding a new site and service desk team in Oxfordshire!
You will oversee a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
Posted by Bracknell Personnel Services • £22K/yr to £27K/yr
Essential Duties and Responsibilities
Support the Customer Support Managers in handling the day-to-day operational aspects of the Customer / Supplier interface in a professional, diligent and responsible manner.
General
Acting as the key interface between customers and internal support departments ensuring strong and lasting relationships are built and maintained at all levels.
You will be working alongside a team who manage our clients Customer Accounts in-line with contractual commitments and ensuring program expectations and KPI's are met or exceeded.
Posted by Diamond Search Recruitment Ltd • £33K/yr
Recruiting for a Customer Support Specialist, this is an exciting opportunity, reporting to the Customer Support Manager.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
Posted by Anne Corder Recruitment • £32K/yr to £40K/yr
Key Responsibilities
Lead and manage the Business Support Team, ensuring high levels of performance and engagement.
General
Where you will lead the Business Support Team to ensure smooth and efficient training administration, while delivering top-quality support to our clients and delegates.
We have a fantastic new job opportunity for a Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office.
Working as the Customer Service and Facilities Helpdesk Manager you will lead the helpdesk and reception team in providing outstanding customer service to customers and internal departments.
Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office is required for a well-established company based in Cambridge.