Posted by IT Talent Solutions Ltd • £38K/yr to £50K/yr
General
Overview: As a Hands-On Technical Support Manager, you'll lead a team of talented IT support engineers while remaining actively involved in resolving complex technical challenges.
Working primarily in a Microsoft environment, you'll manage client infrastructures, handle escalations, and ensure the smooth delivery of IT services.
Key Responsibilities
Lead and mentor a team of technical support engineers to provide exceptional service.
Join our Clients award-winning Supporter Operations team as a Customer Services/Administrator on a 12-week temporary contract!
Are you passionate about delivering exceptional customer service and want to work for a leading international charity?
About the Role
You'll be the friendly face and voice of our charity, engaging with supporters across multiple channels, including telephone, email, live chat, social media, and post.
Our client is looking for an experienced and dynamic Senior Service Managers to direct the strategic requirement, operational care standard and continuous improvement of their services across Surrey.
Responsible to the Care Operations Manager, you will collaborate with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations and Registered Manager.
The Philanthropy Manager is a crucial role, responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies, with a particular focus on driving significant income growth.
They will think strategically to develop fundraising cases of support and impact reporting working closely with Care service colleagues and the finance team.
The Events Manager will be responsible for leading the events programme - developing, promoting, and delivering a range of events that maximise income, drives supporter engagement and raises our profile.
Events Manager required for leading Surrey Charity
You will work closely with the organisations senior stakeholders and the fundraising teams to develop a strategy for special events that drives major funder engagement, cultivates opportunities, and maximises income.