The Support Services Manager is a key leadership role responsible for overseeing and optimising the business support functions to both clients and the organisation.
The Support Services Manager will be a primary stakeholder; managing a team of staff and collaborating across departments to deliver accurate, reliable and high-quality support to all internal and external contacts.
This position plays a critical role in ensuring efficient and effective support services to enhance the overall operational performance of the business.
The Support Services Manager is a key leadership role responsible for overseeing and optimising the business support functions to both clients and the organisation.
The Support Services Manager will be a primary stakeholder; managing a team of staff and collaborating across departments to deliver accurate, reliable and high-quality support to all internal and external contacts.
This position plays a critical role in ensuring efficient and effective support services to enhance the overall operational performance of the business.
Posted by GOOD WORK PARTNERS LIMITED • £33K/yr to £36K/yr
General
As a support manager you will be required to be a tenacious, highly organised, motivating and innovative individual, capable of working in a fast-paced target driven environment to be able to support individuals with multiple barriers to move into employment.
Good Work Partners is delighted to be working with a well-established Government backed charity who are looking to add support managers to their health and wellbeing programme.
Main Duties
You will ensure achievement against service delivery KPIs, targets, and outcomes, including Job Entry, sustainability, customer service standards, and activity-led profiles.
We are seeking a Business Support Manager to lead our clients customer and sales support team, ensuring the delivery of excellent service to customers and partners.
The role involves managing daily operations, developing customer satisfaction strategies, handling escalated issues, and maintaining adherence to company policies.
Posted by Diamond Search Recruitment Ltd • £33K/yr
Recruiting for a Customer Support Specialist, this is an exciting opportunity, reporting to the Customer Support Manager.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.