Posted by Solvex Consulting Limited T/A Solvex Solutions • £26K/yr to £30K/yr
Job Overview
As a Support Manager, you will oversee a team of support workers, ensuring that individuals achieve their personal goals and improve their quality of life.
You will provide leadership and strategic direction, ensuring high-quality practical and emotional support for clients with diverse needs while promoting their independence and well-being.
Key Responsibilities
Team Leadership: Manage and supervise a team of support workers, providing guidance, training, and performance evaluations to ensure effective service delivery.
We're looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapterbuilding a new site and service desk team in Oxfordshire!
You will oversee a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
Posted by Bracknell Personnel Services • £22K/yr to £27K/yr
Essential Duties and Responsibilities
Support the Customer Support Managers in handling the day-to-day operational aspects of the Customer / Supplier interface in a professional, diligent and responsible manner.
General
Acting as the key interface between customers and internal support departments ensuring strong and lasting relationships are built and maintained at all levels.
You will be working alongside a team who manage our clients Customer Accounts in-line with contractual commitments and ensuring program expectations and KPI's are met or exceeded.