In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.
Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?
You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.
Join an integral part of the NHS family, critical to sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales, as an ICT Category Lead.
Joining NHS Supply Chain means you are part of the continued and committed contribution to supporting the NHS to deliver safe and excellent patient care, by ensuring the organisation delivers the products and services needed by the NHS, both now and in the future.
Use a strengths based approach, building on the attributes of our customers, to help them to develop the skills required to sustain their tenancy and assist in resolving complex benefit issues.
Conduct initial assessments to understand customer needs and opportunities' and use coaching techniques to understand the root cause of the issue requiring support.
General
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
We're looking for a Software driven Service Delivery Lead to join an industry leading organisation that are going through a period of growth due to continued success!
You'd be joining to focus on the improvement, automaton and growth of their Application Support environment.
We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Rochdale area.
Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
This is an exciting, remote working opportunity, to work with stroke survivors and their families to support them following a stroke.
As a Customer Service Team Leader, you will be responsible for leading and motivating a team to deliver exceptional customer service within the retail industry.
You will also be tasked with managing customer inquiries and complaints to ensure customer satisfaction.
This organisation is a renowned player in the retail industry with a workforce of over a thousand employees.