Manage supporter correspondence to an exceptional standard, ensuring service level agreements are met - manage the supporter cases and complaints, which includes correspondence with supporters ensure that SLAs are set and met and seek advice and help to ensure all supporter queries are answered.
Project Support Officer Outside IR35 Hybrid Birmingham 6 Months
VIQU have partnered with a Birmingham based organisation who are seeking a Project Support Officer to join on a 6-month contract in support of an overarching ERP transformation.
Key skills and responsibilities
Approximately 10 years' experience as a Project Support Officer.
Hybrid working is available for all employees and can be tailored to suit the individual.
You would be expected to work at least one late shift (19.00) once per week and 2 Saturday shifts within an 8 week period.
Description
Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?
We are looking for a knowledgeable, resourceful and energetic senior support worker to join our team in supporting people with a learning disability and other needs in their own tenancies.
Are you a kind, patient and caring individual looking to make a positive impact within your career?
The vibrant service in Yardley Wood provides excellent person centred care and support to individuals with learning disabilities, autism and mental health needs living in their own homes.