The IT Support Officer is a crucial member of our team, responsible for ensuring that new starters and existing users have the necessary resources to work efficiently and without disruption.
About us
Retail Trust is a cloud-first organisation leveraging the Microsoft technology stack to deliver top-tier services to our clients and customers.
Our operations are deeply integrated with Azure/Entra, MS365 services, Intune Endpoint Manager, and Defender to ensure seamless and secure service delivery.
Our client is committed to providing high-quality education and training and to providing the best possible experience for all their students and stakeholders.
Do you have previous experience in assessing within Apprenticeship frameworks
Do you hold a valid and current assessing qualification along with experience within a teaching setting?
Provide excellent teaching and learning sessions for Customer Service and Business Administration apprenticeship standards, both face to face and remotely.
Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
Reporting to the Operations Managers, the Learning & Development Apprentice supports the Learning & Development team to design, deliver and evaluate effective business wide training.
Journeycall, part of The ESP Group, deliver bespoke customer care solutions and are looking for a Learning and Development Apprentice to join their team.
What will your day look like
You will support in the design and creation of training materials as required, using content creating platforms such as Powerpoint and GoMo.
Our products are straightforward and everything is under one roof with one fixed monthly rate and support, from configuration to installation and beyond.
At Prime Networks, we firmly believe you can push your business to its full potential with our IT solutions.
We offer fast-paced, no-nonsense technology solutions to London-based businesses and give you three services in one place: IT, hosted telephony and connectivity.