We are currently recruiting for a Helpdesk Supervisor based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
Business Support Officer based in Manchester, Paying £12.64ph PAYE - Reference: 0008 4E0A / 1
Candidate will be responsible for managing the incoming telephone calls to the rough sleeping support service
They will be responsible for taking the calls from the general public to report rough sleeping into the service and to pass this information to the Outreach team so that they can find people who are rough sleeping and offer them accommodation.