Posted by Premier Work Support • £23K/yr to £25K/yr
A great opportunity has arisen within one of our long established clients for a Customer Support Administrator to join their friendly Contracts Team on a full-time permanent basis.
Reporting to the Project Manager, the successful candidate will be working closely with the contract sales team dealing with daily customer requirements, co-ordinating projects and be the link between the sales team, customers and other departments in the business.
You will be working 37.5 hours per week, 08.00-16.30, Monday-Thursday and Friday 08.00-15.30.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
We are thrilled to have partnered with an award winning independent financial advice who are actively looking to expand their Employee Benefits Administration Team!
If you are a detailed-orientated professional with a passion for financial planning and client service, we'd love to hear from you!
Our client has built themselves a brilliant reputation within industry, and pride themselves on providing truly bespoke advice and wealth planning expertise to their clients across the UK.
Admin Support professional, where you will utilise your excellent communication skills and ability to work under pressure.
This role involves handling both inbound and outbound calls daily, as well as performing administrative duties using your proficiency in relevant software, all under the supervision of the Operations Manager and/or the Customer Care Team Leader.
Day-to-Day of the Role
Handle a high volume of inbound and outbound calls daily, providing exceptional customer service.
A specialist fire protection contractor is looking for a savvy and energetic Maintenance Administrator to become an integral part of their vibrant Sittingbourne office.
Why should you join
Though small, this team is making big moves!
With over 30 years of experience, they're rapidly expanding while keeping their fun, personal, and dynamic culture intact.